My Account

  1. When will my order ship?
  2. What is your return policy?
  3. I received the wrong product.
  4. I forgot my password.
  5. How much is my shipping?
  6. How do I return my product?
  7. How do I edit my account information?
  8. How do I create an account?

Q: When will my order ship?

Please see each individual item page for more information on the availability of each item. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Q: What is your return policy?

Please see our Terms & Conditions for complete details regarding our return policy.

Q: I received the wrong product.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Q: I forgot my password.

Under the login box you'll see a link that says "Forgot your password?" That link will send an email to you with your password.

Q: How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Q: How do I return my product?

Please contact customer service for more information on returning an item. Thank you.

Q: How do I edit my account information?

Your account details can be viewed right here.

Q: How do I create an account?

-Click the 'Log In' link in the upper right corner of your browser.
-Click 'Create an account'
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
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